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Case details

Philipp (Respondent) v Barclays Bank UK PLC (Appellant)

Case ID: 2022/0075

Case summary


(1) Does the Quincecare duty have any application in a case where the relevant payment instruction was not issued to the bank by an agent of the bank’s customer?

(2) If not, should either (i) the Quincecare duty be extended so as to include the obligations contended for by Mrs Philipp in relation to authorised push payment fraud, or (ii) the law recognise or impose such obligations on a paying bank as incidents of its duty to exercise reasonable skill and care in and about executing an instruction?

(3) Should the Court determine issues 1 and/or 2 above on a summary judgment and/or strike-out application?


Mrs Philipp, the Respondent, was a customer of Barclays Bank. She and her husband, Dr Philipp, fell victim to an authorised push payment fraud which was perpetrated by a third-party fraudster posing as an operative working for the Financial Conduct Authority in conjunction with the National Crime Agency. As a result of the fraud, Mrs Philipp was deceived into transferring £700,000 from her Barclays current account to two bank accounts in the UAE. Attempts to recall the funds that had been transferred were unsuccessful. Mrs Philipp sued Barclays claiming that Barclays owed her a duty to observe reasonable care and skill in and about executing her instructions, and that this duty required Barclays to refrain from executing her payment instructions if and for so long as it had reasonable grounds for believing that the instructions were an attempt to misappropriate funds from Mrs Philipp. Mrs Philipp alleges that Barclays acted in breach of the duty (said to be derived from the decision of Steyn J in Barclays Bank plc v Quincecare Ltd [1992] 4 All ER 363, which recognised what has come to be known as ‘the Quincecare duty’): (i) by making the payments from her account, and (ii) in not taking adequate steps to recover the payments once the fraud had been discovered. Barclays applied to strike out Mrs Philipp’s case and/or sought summary dismissal, for which application was granted. Mrs Philipp appealed to the Court of Appeal, who unanimously allowed her appeal. Barclays now appeals to the UKSC.

Judgment appealed

[2022] EWCA 318



Barclays Bank UK PLC


Fiona Philipp



Lord Reed, Lord Hodge, Lord Hamblen, Lord Sales, Lord Leggatt

Hearing start date

1 February 2023

Hearing finish date

2 February 2023

Watch hearing
1 February 2023 Morning session Afternoon session
2 February 2023 Morning session Afternoon session

Judgment details

Judgment date

12 July 2023

Neutral citation

[2023] UKSC 25

Watch Judgment summary
12 July 2023 Judgment summary