Darnley (Appellant) v Croydon Health Services NHS Trust (Respondent)
Case ID: UKSC 2017/0070
Whether non-clinically trained reception staff at an A&E department owed a tortious duty of care to the appellant to provide him with accurate information regarding waiting times.
The appellant went to A&E after having received a blow to the head. He was told by the receptionist that it would be 4 to 5 hours before he would be seen. This information was incorrect. The system was that a triage nurse would examine the appellant within 30 minutes of arrival and decide how soon he needed to see a doctor. The appellant waited 19 minutes then decided to go home. A short time after the triage nurse came to look for him but he was no longer there. The appellant’s condition deteriorated at home and he returned to hospital by ambulance. He underwent neurosurgery but by this point it was too late to prevent permanent brain damage resulting in long term disabilities. The appellant brought a claim for damages against the respondent NHS Trust for injuries caused by negligence of staff at the hospital.
Michael Mark Junior Darnley
Croydon Health Services NHS Trust
Lady Hale, Lord Reed, Lord Kerr, Lord Hodge, Lord Lloyd-Jones
Hearing start date
07 Jun 2018
Hearing finish date
07 Jun 2018
|07 Jun 2018||Morning session|