Twitter policy

Twitter policy for The UK Supreme Court

Introduction

This document sets out how the UK Supreme Court uses Twitter.

Content

The @UKSupremecourt Twitter account is managed by the court's communications team. If you follow this account, you can expect 2-3 tweets a week covering the cases, judgments, and corporate announcements of the Supreme Court.

Replies and Direct Messages

Although we welcome feedback from followers and will read all @replies, we will not always be able to reply individually to all the messages we receive via Twitter, because of resource constraints.

The Court's communications team is bound by the Civil Service Code, and cannot engage on issues of party politics. You should also be aware that the Court cannot offer legal advice and we will not enter into discussion about published judgments.

Sending messages to our Twitter feed will not be considered as contacting the Supreme Court for any official purpose. If you need to contact the Court for official correspondence, visit our Contact Us page.

We would prefer to receive Freedom of Information requests via email or letter, in order to assist us in giving them a full response, but we note the Information Commissioner's Office guidance on the validity of Twitter as a channel for receiving such requests and will handle them in accordance with that guidance.

Following

If you follow @UKSupremecourt, we will not automatically follow you back. This avoids us having to spend time dealing with spam accounts, and helps keep discussions open by limiting the use of Direct Messages.

@UKSupremecourt will follow organisations of relevance to it and may follow individuals where appropriate. We will cease to follow accounts we believe are malicious or spam.

The fact that we follow a Twitter account does not imply endorsement of any kind by the UK Supreme Court.

Availability

The Communications Team will generally update and monitor our Twitter account during office hours only, Monday to Friday. Twitter may occasionally become unavailable. The UK Supreme Court cannot accept responsibility for lack of service due to Twitter downtime.

The Supreme Court of the United Kingdom
February 2012